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Jean Milord

As regional director of practice operations, Jean Milord is responsible for ensuring that all site-level operations are consistent with the Institute’s objectives, philosophies, standards and policies.  Through practice oversight he works with site leadership in developing strategic plans, policy, analytics, and personnel management in accordance with the fulfillment of the Institute’s mission by enhancing access …read more

0 Responses | by Erin Edwards |
Jean Milord

Cindy-Lou Killikelly

Ms. Killikelly joined the Institute for Family Health in 2011 as a Registered Nurse. Over the last six years Ms. Killikelly has served as the Nurse Manager at two of the Institute’s Bronx Sites. In 2016, she became the Regional Nursing Director of the Bronx Region, before taking on her current position. Ms. Killikelly is a …read more

0 Responses | by Erin Edwards |
Cindy-Lou Killikelly

Cecile Liotard

Cecile Liotard, RN, is the Mid-Hudson Regional Director of Nursing. She is responsible for providing supervision, support and clinical oversight to the nurses in the Mid-Hudson region. This is accomplished by creating a collaborative team environment through active and participative leadership to coordinate patient care services with other departments within the organization. Cecile was previously …read more

0 Responses | by Erin Edwards |
Cecile Liotard

Kenneth Hamilton

As vice president for facilities, Ken Hamilton is responsible for all facilities maintenance and housekeeping functions, along with overseeing all capital improvement and construction projects for all Institute facilities. He brings over 25 years experience managing property and facilities in corporate, institutional, and non-profit settings. Mr. Hamilton’s experience includes 12 years as the vice president …read more

0 Responses | by Erin Edwards |
Kenneth Hamilton

Diane Hauser

Diane Hauser, MPA, is the administrative director for the Department of Family Medicine & Community Health at the Icahn School of Medicine at Mount Sinai, operated by the Institute for Family Health.  In this role, she supports the advancement of scholarly activities among faculty and residents at the Institute’s three affiliated family medicine residency program, …read more

0 Responses | by Erin Edwards |
Diane Hauser

Alan Woghin

Alan Woghin joined the Institute in 2011, bringing with him over twenty years experience in health care finances and accounting. As chief financial officer, he oversees all financial operations of the organization, including budgets, financial projections and analyses, preparation of financial statements, and audit and tax filings. Mr. Woghin previously served as a Partner in …read more

0 Responses | by worldways |
Alan Woghin

Michelle Penny

In her role as Assistant Vice President for Clinical Administrative Services, Michelle Penny is responsible for the administrative support of all Institute health centers. She ensures a high level of efficiency and regulatory compliance across the Institute’s entire network of practices, supervises the three regional practice administrators, and oversees quality improvement activities related to the …read more

0 Responses | by worldways |
Michelle Penny

Yvonne Eisner

Yvonne Eisner is one of the Institute’s founders, and currently serves as clinical director of Walton Family Health Center in the Bronx. In this role, Ms. Eisner is responsible for providing leadership in the areas of clinical quality assurance, personnel development, equipment and supply acquisition, and facility development. She also serves as regional director with …read more

0 Responses | by worldways |
Yvonne Eisner

Kathleen Cresswell

Kathleen Cresswell is the chief information officer for practice operations at the Institute for Family Health, where she leads a team responsible for the maintenance and enhancement of the Institute’s electronic health record and practice management systems. Joining the Institute as a consultant in 2001, Ms. Cresswell applied her programming skills in the outsourced billing …read more

0 Responses | by worldways |
Kathleen Cresswell

Carol Bouton

As the Institute’s vice president of business development, Carol Bouton is responsible for the negotiation, execution, and delivery of managed care contracts as well as the oversight of the Institute’s billing operations. Responsibilities also include creating and maintaining reporting systems to measure and track payor utilization and financial performance. Ms. Bouton has more than 20 …read more

0 Responses | by worldways |
Carol Bouton